Understand what the different penalty status codes mean in Latechaser.

Latechaser will automatically import your invoices from Xero, and apply penalty rules to them (or filter them out) depending on the rules that you set.

Status codes:

  • Imported: Latechaser has detected a new invoice, but it has not met your penalty criteria yet (Typically when it is not overdue yet). It will now sit in Latechaser until it mets your penalty criteria, or is cancelled.

  • Processing: Latechaser has detected an invoice that meets your penalty rules. It is now processing the penalty. This process typically takes 10 minutes.

  • Penalty Issued: Latechaser has now processed the penalty in accordance to your penalty rules. You can now preview the penalty issued by hovering over and selecting the invoice.

  • Job Failed: We hope you don't see this one, but this status shows when something with Latechaser has failed and it has not processed the invoice. Please contact support if you see this so we can fix it ASAP.

  • Skipped: You'll see this for any contacts that have been whitelisted, or manually cancelled by you.

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